Privacy Policy for Yash Institute of Pharmacy Grievance Redressal Portal

1. Introduction

This Privacy Policy outlines the types of personal information collected through the Yash Institute of Pharmacy Grievance Redressal Portal (https://yashpharmacy.online/grievances), the purposes for which this information is used, and the measures we take to safeguard your privacy.

2. Information Collection

We collect personal information that you voluntarily provide when submitting a grievance or inquiry on the portal, including:

• Full name

• Contact information (email, phone number)

• Details related to the grievance or inquiry

3. Use of Information

Your personal information is used for:

• Managing and processing grievances

• Tracking the status of submitted grievances

• Communicating updates or resolutions regarding the grievances

• Improving our grievance redressal process based on feedback

4. Information Sharing and Disclosure

• Internal Use: Only authorized personnel involved in grievance handling and resolution will access your information.

• Third Parties: We do not share your personal information with third parties unless required by law or with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no online platform is entirely secure, and we encourage users to practice caution.

6. Data Retention

We retain grievance-related data for as long as necessary to fulfill the purposes described in this policy and comply with legal requirements. Once grievances are resolved and no longer required, personal data will be securely deleted or anonymized.

7. Your Rights

You may request access to your personal data, request corrections, or ask for data deletion by contacting us at [yashpharmacy1@gmail.com].

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated through the portal.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out at [yashpharmaxcy1@gmail.com].

Your privacy is important to us, and we are committed to ensuring that your data is handled with transparency and care.